
Confez Welcomes you to your future…
Training and Development
At ConFez, we're passionate about learning, and we believe that everyone should have access to the tools they need to succeed. We're a Puerto Rico-based training company that offers a wide range of programs both on the island and throughout the United States. Our training concept is pretty effective - we've designed it to be flexible and adaptable to different learning styles and needs. We focus on adult learning and although most of our existing training programs are based on security and behavior analysis, we are able to branch out to almost any topic on which we could research and resource. In simple terms, we can build a training program that allows your company, organization or entity to satisfy any learning and training needs. From simple briefings to workshops and certifications, we use proven and highly effective training methods. We also provide Instructor/Coach certifications for organizations that need to train their staff in adult learning principles.
Additionally, we offer consulting services and business solutions tools to provide organizations with administrative and operational resources, such as developing standard operating procedures, conducting administrative investigations, auditing, compliance investigations, and designing labor relations strategies.
Whether you're looking to brush up on existing skills or dive into something new, our experts can help you acquire the knowledge and structure you need. We offer a unique and diverse selection of courses that cater to all needs and skill levels.

More About ConFez
Never Stop Learning
The core philosophy behind ConFez is based on the synergy between tradition and innovation. We believe in using technology to our advantage while adhering to the original pillars and values of our organization. Since our inception in 2022, we’ve always been committed to improving. Whether it’s simplifying operations or making courses straightforward, we do everything possible to create the best learning environment.
Current Offerings 2024-2025
Behavioral Analysis and Instructor Certification
Get ready for an exciting journey of self-growth and learning with our one-of-a-kind Behavior Analysis and Resolution Training method! Our courses and programs are built on effective strategies that lay the groundwork for personal development. Whether you're seeking a new adventure or aiming to advance your career, this approach provides you with an exceptional opportunity.
In our courses, you'll acquire a highly valuable skill set that enables you to assess and comprehend behavioral principles. This skill will empower you to understand customers and individuals by observing their physiological reactions and analyzing their verbal and written statements. Take a look at our current course offerings below to delve deeper into the possibilities.
Join us and embark on a rewarding learning experience where personal growth meets professional excellence.
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Our Instructor Certification Program is based on traditional and modern approaches to adult learning principles that allow participants to discover and develop students skills and adapt almost any topic or subject into an effective learning experience, thus enhancing operational effectiveness.

Instructor Training
Attention, growing companies seeking to develop robust training programs! Introducing our dynamic instructor-led course, "Mastering Instruction and Coaching for Corporate Success." Designed specifically to meet your needs, this course equips your employees with the skills and knowledge to excel as instructors or coaches within your organization.
Geared towards adult learners, this course delves into the core principles of effective teaching and applies them to real-world corporate training scenarios. We kick off by exploring adult learning theory, unraveling the unique characteristics of self-directed learners who bring their rich experiences and intrinsic motivation to the table. Learn how to foster a positive learning environment and actively engage your adult learners in the training process.
Discover the power of identifying different learning styles among your employees, including visual, auditory, and kinesthetic preferences. Our expert instructors will guide you through practical techniques to adapt training materials and activities, ensuring maximum impact for each learning style. Uncover the secrets of the VARK model, a powerful tool to identify individual learning preferences and tailor your instruction accordingly.
Gain mastery over the principles of effective instruction, from crafting clear and measurable learning objectives to designing and delivering captivating training sessions. We introduce you to the renowned ADDIE model, a systematic approach to instructional design that guarantees optimal results. Apply this model to a real-world training scenario, honing your skills under the guidance of our experienced trainers.
But the learning doesn't stop there! Upon course completion, participants gain exclusive access to online support for an extended period of 6 months. Benefit from supplementary resources and materials, and tap into the knowledge of our instructors as you seek guidance and feedback.
The grand finale of the course is a hands-on final project, where participants develop and deliver a training session tailored to their own employees. Put your newfound expertise into action and receive valuable feedback on your performance as an instructor or coach.
By the course's end, your company will have a cadre of proficient instructors and coaches ready to empower and develop your workforce. Armed with a solid foundation in adult learning theory, the ability to adapt to diverse learning styles, and the skills to design and deliver impactful training, your employees will be catalysts for growth within your organization.
Don't miss this opportunity to invest in the future of your company. Enroll in "Mastering Instruction and Coaching for Corporate Success" today and witness the transformation as your employees become exceptional instructors and coaches, driving your organization towards unparalleled achievement.

Behavioral Awareness Basic Course (BAB)
Imagine if you could potentially identify an attack or aggression before it even happens; the benefits of these capabilities would be outstanding. That is precisely our goal with the Behavioral Awareness Basic (BAB) course. This program provides participants with the knowledge and skills to observe, recognize and articulate suspicious behavioral indicators that could potentially be associated with ill-intended actions. These Capabilities could provide companies with the advantage of disrupting actions against the organization or individuals. The BAB course has been created based on proven scientific methods used by professional organizations and governments when deploying security teams. These skills could also benefit personnel who are consistently exposed to the general public and thus at risk of security breaches or events. Please Reach out to our team and request a quote; ConFez would love to help your organization create a professional and safe environment for everyone.

Behavioral Analysis and Resolution Course (BAR)
Have you ever wondered if you could spot a liar? Well, with some training and preparation, you just might! Join our engaging course designed for adult professionals who want to learn the art of observing and analyzing behavioral indicators to uncover possible deceptive conduct.
The main objective of this course is to equip participants with the skills needed to assess security threats by engaging with individuals they encounter and determining the level of potential danger. We'll kick things off by exploring the theory behind observing and analyzing behavior, delving into the psychology of deception and the various cues that can hint at dishonesty.
Through a systematic approach, participants will learn how to observe and analyze behavior effectively, considering factors such as body language, tone of voice, and other revealing indicators. We'll then dive into techniques for engaging with individuals who exhibit deceptive behavior, allowing you to assess the level of threat they pose. Topics covered will include building rapport, asking strategic questions, and evaluating the credibility of responses.
Throughout the course, you'll have ample opportunities to put your newly acquired skills to the test through role-playing exercises and real-world scenarios. These practical exercises will help you grasp how to apply your knowledge in real-life situations, solidifying your understanding of the subject matter.
We'll also delve into the ethical considerations surrounding the observation and analysis of behavior. Privacy concerns, treating individuals with respect, and understanding the legal implications of your actions will be discussed. You'll gain insight into the potential consequences of false accusations and the importance of maintaining professionalism at all times.
By the end of the course, you'll have a comprehensive understanding of how to identify possible deceptive conduct through the observation and analysis of behavioral indicators. You'll have a solid foundation in the skills and techniques necessary to mitigate security threats and make informed decisions when dealing with individuals you encounter.
This course is highly recommended for security professionals, law enforcement officers, human resource managers, and anyone interested in honing their ability to identify deceptive conduct and address security concerns. It is also a valuable resource for individuals looking to enhance their interpersonal communication skills and develop a heightened awareness of their own behavior and how it is perceived by others.